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Best Practices / Digital Transformation

Dundee’s Vision for Digital Scotland

Dundee’s Vision for Digital Scotland

Our ‘GovTech Roadmap‘ will be built through analyzing and aggregating the individual digital roadmaps published by Scottish public sector bodies.

Each offers a unique strength (and weakness) and in the case of Dundee City it is their core introductory vision that is especially well defined – Getting this part right is the first and most essential step.

Dundee does an excellent job of defining how they can be a component part of a larger overall national strategy, and does so by identifying and building on what their particular local strengths and growth opportunities are:

“Scotland’s digital landscape is changing rapidly and the Scottish Government has recognised this through the development and support of a number of digital strategies and programmes which all have their sights firmly set on the same target for building Scotland’s digital future – 2020.

The Scottish Government’s vision for Scotland is a country in which:

‘Digital technology provides a foundation for innovative, integrated public services that cross organisational boundaries and deliver to those in most need, and for services for business that promote growth.’

Dundee City Council’s Digital Strategy outlines how the Council aims to achieve a digital Council by 2020 to help feed into the wider aim of building a Digital Scotland.

Dundee is a leader in games & digital media, is changing for the future and has been three times listed as a top seven global Intelligent Community of the Year over the past decade. As a UNESCO city of design and the V&A being the centrepiece of a globally significant urban regeneration programme, Dundee’s digital credentials will be another key component in delivering the City’s vision statement “to attract and retain talent, creating jobs, social fairness, quality of life and environmental sustainability”.

The vision for Dundee City Council is to become a Council which has enhanced its services through digital and has effectively promoted the use of digital so that its citizens think digital first when requesting services because it is quicker and more convenient to do so. This vision covers more than just digital access to services, it covers the processes behind the services, the way our citizen’s find and access them, how we communicate, how we continue to improve but also aims to bring the city together by looking at a multiple digital themes.

By creating a digital strategy, the Council will be supporting other Changing for the Future projects, providing the citizens of Dundee with a full choice of service options which are convenient and fit into their lives as seamlessly as possible regardless of age, location, time constraints or backgrounds.”

Best Practices

The practical challenges of working towards this vision are then laid out in this presentation by the Transformation Programme Manager:

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