Digital Government Transformation

Digital Government Transformation Best Practices for Scotland

Ongoing analysis of Government technology innovations, case studies and implementation models from around Scotland and the world, and how Scotland’s public sector can adopt and benefit from them.

Aberdeen City Council – Digital Transformation Blueprint

Aberdeen City offers a repeatable Digital Transformation blueprint.

Audit Scotland: Principles for a Digital Future

Scotland's audit office offers a rigorous due diligence framework for planning #DigitalTransformation.

E-Estonia – Blueprint for a Digital Nation

The most notable case study of using this approach is Estonia, launching online voting in 2005, with this vendor guide from Cybernetica describing how, and this report speculating how others could reuse the capability. The critical point is that their approach isn’t a ‘point solution’, meaning a standalone single function unit like the American voting kiosk machines, notable for their lack of security. These serve no other purpose, and in contrast the E-Estonia approach is one of a ‘Platform’ model – It’s simply one of many functions that their Digital Identity-enabled ‘X-Road’ system enables, others include accessing public transport, submitting your taxes online or registering a new company. In short every aspect of the country is dig...

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