Featured Digital Health Partner: JKM Care Solutions

Gaining real-time visibility of hospital status and capacity, across an entire city or wider geography, lowers the risk to patient and enables ambulance crews to make best use of their time.

JKM Care Solutions find effective solutions to big health and Care challenges.

We are passionate in what we do, empowering organisations to deliver more with what they have. We offer collaborative web-based software tools, Interim Management and Business Analysis and Consultancy to help achieve this.

Challenges

The core challenges facing Health and can be summed up in three words – Staff, Beds and Costs.

  • Staff: and shortages of trained staff are a top priority for Health leaders in UK. 44% leave the profession due to workload and yet existing staff remain inundated by manual overheads, admin and process.
  • Beds : UK has one of the lowest bed counts per capita in Europe @2.3 (as of 2016)
  • Costs: in the fact that whilst the numbers of elderly requiring care grows, HM Gov set the challenge for £22bn in cost savings by 2020.

In turn, these three underpin the burning issues of Ambulance redirects and waiting, A&E congestion, breaches and re-admits, Delayed Transfers of Care, Manual Overheads and cost of Domiciliary Care/Support Services. Combined, these account for some of the well-publicised costs:-

  • £78.4m Ambulance Trusts spent on private ambulance companies last year
  • £1bn p.a. costs for A&E Breaches and readmits.
  • £1.2bn p.a. for Delayed Transfers of Care (DToC) 2.25m patient delay days
  • £270m p.a. cost of manual overheads
  • £100-200m p.a. (est) support/domiciliary services paid for – never consumed

How do we understand these challenges so well?

We have 20+ years real-life, front-line experience across some of the largest and complex boroughs and hospitals in the country and battle against these challenges regularly. Whilst several Acute Trusts and Boroughs have benefited from our expertise, we realised some time ago that effort and experience alone were not going to provide a cost effective or sustainable solution.

That’s why we’ve taken our knowledge and experience, consulted with others on the front-line of both Health and Care and combined it, distilled it, into a solution that addresses these challenges through use of collaboration and digital innovation.

  • Collaboration by using tech to bring care organisations together, in a virtual sense, to monitor, manage and pro-actively reduce the impact and effect of these challenges and their associated costs.
  • Digital innovation in the form of a web based application that provides these collaborative tools, addressing each of these areas via a single, real-time platform – VIDIMO.
  • Why do we believe this technology can help? Because we also bring 20+ years in web based tech and after analysing the challenges, in depth, we know that tech holds the key to unlocking them.

Representing a step change in thinking, VIDIMO, just like the challenges its addresses or the patient journey’s it reflects, spans multiple care settings and organisational boundaries by design.  In essence, we’ve taken the Internet of Things approach and applied it to the Care world – the Internet of Care (IoC), Not only providing decision making tools but helping staff to work more intelligently, more collaboratively by linking Ambulance trusts, Acute hospitals, Social Care, Care homes, rehab centres, extra-sheltered and even community care providers together, in a virtual sense.

So how does VIDIMO address the staff challenge?

Our studies show that front-line staff conduct an enormous amount of work outside of direct patient care. Twice or thrice daily bed management meetings and Sit Reps; Delay management meetings; locating available beds and, to add to the strain, a large amounts of ad-hoc reporting, particularly during winter pressures. Combined, this effort equates to a staggering 1.6m person days p.a. (£270m) or the equivalent of 9000 full-time staff.

Part of VIDIMO’s offering, is to take the lions share of this time/effort and refocus it back on patient care by providing a set of real-time tools that reduce the manual overhead currently endured by staff. That’s like having 8000 additional staff at no extra cost.

How does VIDIMO address the bed challenge?

We believe visibility and collaboration is key so, VIDIMO’s approach is to take every bed asset, across every care setting (circa 400,000) and make them visible and searchable by every care professional in real-time.

And, because bed capacity across care settings influence each other and go hand in glove with Delayed Transfer of Care, VIDIMO also provides a single collaborative platform for Health and Care to monitor, manage and reduce delays, regardless of patient location. In fact we’re also providing collaborative tools for some of the other causes behind delays. And, when the data’s in place, we can alert staff to potential delays, ahead of time, through predictive analytics.

What does this mean in real terms:

Compared to current approaches which take, on average, 10-15 minutes to locate one available bed asset, VIDIMO reduces this down to the same number of seconds, which represents a circa 6000% efficiency gain. And, in the event that no beds are available, staff would have empirical evidence to support that but also know when the next suitable bed would likely become available and request it in advance. No lists, no phone calls, no emails, no chasing.

Care home organisations, even the smallest, niche organisations, could provide visibility of their services and assets to every Trust and Local Authority in the country and gain a booking management system in the process.

  • £120m could be saved for every 1% reduction in Delayed Transfers of Care. (£27m reduction in direct penalty tariffs).
  • 22500 delay days reclaimed, meaning thousands more patients get to leave hospital on time and an equal number would wait less to receive the appropriate level of care, and all with the same number of beds and less effort.
  • Delivery of Statistics for delays is more accurate and consistent. From single bed to national levels, stats are available to make real time decisions on real-time challenges not weeks or even months after the fact.
  • £100m reduction in penalties by reducing A&E breaches and re-admits by 1%
  • Provide automated escalation & notification process which aligns perfectly with NHS England’s OPEL standard.

In summary

VIDIMO encompasses A&E Breach management with Triage signature and consultant whiteboards, DToC Management, Virtual Ward Whiteboards/Sitreps, Major Incident Management suite across multiple hospitals and statistical performance across every aspect real-time. There is a clear need for solutions like this, for intelligent tools that go beyond organisational boundaries and care settings. There is a real and clear need for organisations to work more collaboratively in a ‘virtual sense’ whilst still retaining their autonomy. The efficiencies and savings our solution can provide, costs significantly less, year on year, than any manual overheads or penalty tariffs currently endured. Expected ROI 3-7 months p.a.

If you would like to understand more about how we or VIDIMO can help you, contact us

W: www.jkmcaresolutions.co.uk

E: info@jkmcaresolutions.co.uk

T: 07533 783391 / 07477 574550

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