Action Plan

Action Plan: best practice community launched


A primary activity of our Digital Action Plan is to develop and launch dedicated ecosystem platforms for key industries.

[box type=”success” align=”” class=”” width=””]The first of these has been launched, for the Scottish public sector:[/box]

Digital Government best practices for Scotland will collate best practices for public sector digital transformation, from around Scotland and the world, and share these via online publishing, white papers, webinars and workshop events.

These resources will be made available as open source assets, enabling agencies to easily plan and organize their own transformation roadmaps.

Referencing exemplar case studies like Registers of Scotland and in particular where they offer repeatable template resources like Aberdeen City Council, topics will include:

  • Agile Digital – Transformation skills and practices including Digital Service Design and Agile software development,
  • Cloud Adoption – A review of the Scottish Government’s Data Hosting and Data Centre Strategy, and a vendor showcase of major providers like AWS and Microsoft.
  • Digital Identity – Open standards and Identity as a Service platform design to enable integrated and seamless single My Account architecture.
  • Open Government – Enabling develop innovations through open data and open source.

Digital Buddy social learning community

The platform will be evolved to function as a ‘Digital Buddy’ social learning community.

This refers to a peer to peer approach for online learning, achieved through blending social media with e-learning capabilities, with the design based around published requirements from the Scottish Government for such a system, documented this RFP from NHS Education for Scotland.

With a goal of ensuring all NHS staff are digitally literate they rolled out access to Learn My Way for basic digital skills, and during this roll out they came to realize that learners often need support and encouragement after the core digital skills session to help them progress through the programme, and thus the concept of ‘digital buddies’ was developed.

Digital buddies act as one to one coaches and mentors for their peers, and will be further developed to offer functionality to support this approach, on a generalized basis for all public sector digital skills.

Key enabling functionality will include:

  • Easy creation of social e-learning content, including podcasts, multimedia and structured courses.
  • Skills accreditation digital badges and ‘gamified’ interactions.


Experts are required to help define this curriculum and be the first Digital Buddies. If you would like to participate contact us or comment below..

Digital Scotland
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