An upcoming DigitalScot.live talk is Learning from Heart FM: How Radical Thinking can Preserve our Public Services.
Mark Thompson is a Professor of Digital Economy in INDEX (Initiative for the Digital Economy) at the University of Exeter.
He holds a BA in Human Sciences from University of Oxford, an MSc in Development Studies from SOAS, and a PhD in Information Systems from University of Cambridge. Mark’s research draws on practice-based theories to investigate the intersection between emerging digital business models, and organisational innovation and transformation.
He is acknowledged in the public domain as one of the architects of Digital service redesign within the UK public sector, and blends the roles of academic, practitioner, and policy commentator. He has chaired several of the large annual conferences on Digital in the UK public sector including the annual National Digital Conference, and contributes to Computer Weekly and a range of other practitioner publications.
Mark combines his University role with other roles as Board Member of TechUK, and Strategy Director for Methods, Methods Analytics, and Core Azure. He has held previous roles as Senior Lecturer in Information Systems at Cambridge Judge Business School, and Change Management Consultant at Accenture.
Government as a Platform
For a sense of his expertise on the topic, check out his wealth of contributions to Computer Weekly.
Mark is one of the world’s foremost experts on transforming the public sector through Internet-centric architecture that learns from the successes of the commercial sector, headlined under a theme of ‘Government as a Platform’.
In previous articles he asks ‘What is Government as a Platform and How Can We Achieve it?’ where he examines the key principles and how they might be implemented. In another he explores the distinction with Platforms for Government, one being still the traditional ‘cathedral’ mode of organizing government, versus the truly disruptive approach of ‘bazaar’ marketplaces.
Setting the scene for his upcoming talk his article Real Digital Modernization – A once-in-a-generation opportunity for the new UK government explores how the public sector might emulate the approach of business leaders like Heart FM, transforming public sector services through a Cloud technology-enabled platform architecture, ultimately achieving a scenario where:
“Government benefits from platform economics. This includes huge economies of scale, crowdsourcing from an ecosystem of innovation/investment attracted by consolidated demand and data, and significant infrastructural benefits for UK economy.”